At Social Media Intelligence (abbreviated as SOCMINT) is understood to mean the collection, evaluation and presentation of User-Generated Content at Social media platforms. The aim is to collect and bundle information in order to derive management decisions with regard to the overall corporate strategy. Social Media Intelligence does not refer to a single technique, but rather encompasses the entire process from providing the data to applying the insights. In addition to the business aspect of social media intelligence, SOCMINT or SMI is also used to obtain intelligence Findings used by intelligence agencies.
The English term "intelligence" (from lat. intellegere "understand" from lat. inter "between" and casual "read, select") refers to the knowledge gained from collecting and processing acquired information.
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