CSAT stands for Customer Satisfaction Score and is a metric that marketers use to measure customer service and product quality. CSAT is usually expressed as a percentage, where 100 % is the best and 0 % is the worst.
CSAT stands for Customer Satisfaction Score and is a metric that marketers use to measure customer service and product quality. CSAT is usually expressed as a percentage, where 100 % is the best and 0 % is the worst.
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